Katherine Brown Curtains and Blinds

Privacy Policy

At Katherine Brown Curtains and Blinds we respect your privacy and will only request and collect personal information from you that is relevant and necessary to the service that we offer. 

We collect information from you when you make email and telephone enquiries in relation to our bespoke curtains, blinds and soft furnishings business. The data that we collect includes your name, address, telephone number, email address and any other information relating to the specifics of your enquiry or order.     

We will only disclose information about you to a third party with your permission, where this is relevant and necessary to the service we offer, or if we are required to do so by law. For example we may share your contact details with our independent fitter to facilitate site surveys and curtain and blind fitting. Similarly we may share your information with other independent craftspeople who we may recommend to you. 

We would like to share information with you from time to time about special offers, forthcoming sales or changes to our privacy policy, please notify us by email if you would prefer not to receive such communication at sales@kbcurtainsandblinds.co.uk. We will never pass on your details to a third party for marketing purposes. 

You have a right to request a copy of the information we hold about you, ask us to correct or remove any information you think is inaccurate or ask us to stop using your information and to delete it. You can do this by contacting us at sales@kbcurtainsandblinds.co.uk.

Your information is securely stored at our registered address: 34 Antrobus Road, Chiswick, London. W4 5HZ. Once your enquiry or order is complete we will securely retain your data for a period of 7 years after which time it will be securely destroyed. Paper files will be shredded and email and computer documents will be permanently deleted from our systems.

If you have any questions about our privacy policy or the information that we hold about you, please contact us at sales@kbcurtainsandblinds.co.uk.   

If you have any concerns about our use of your personal information, you can make a complaint to us at sales@kbcurtainsandblinds.co.uk. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk.

Cookie Policy

Please read this cookie policy (“cookie policy”, “policy”) carefully before using www.kbcurtainsandblinds.co.uk website (“website”, “service”) operated by Katherine Brown Curtains and Blinds.(“us”, ‘we”, “our”).

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us.